Question 1

What is Seekdial and how does visual discovery work?

Accepted Answer

Seekdial is a modern local business directory and visual discovery platform. Instead of relying on static photos or text lists, Seekdial enables verified local professionals—plumbers, dentists, cafes, artisans, fitness trainers, and shops—to upload short 15-second vertical video reels (Sparks) showing their actual work, portfolio, and shop atmosphere.

Question 2

How do I add and list my local business on Seekdial?

Accepted Answer

Listing your business on Seekdial takes less than 2 minutes! Sign in with Google, click 'List Your Business', and fill in your business name, category, physical address, city, Google Maps location, cover image, and your primary WhatsApp contact number. Once submitted, your profile becomes searchable across Seekdial's local directory.

Question 3

What are Sparks video reels and why are they effective?

Accepted Answer

Sparks are short 15-second vertical video clips (MP4 format) uploaded directly by business owners. Consumers prefer video proof over stock photography. Listings featuring active video Sparks receive up to 4x higher click-through rates and direct customer inquiries on WhatsApp.

Question 4

How do I upload a video Spark for my business?

Accepted Answer

Open your Seekdial Profile Dashboard, select your registered business, and click 'Upload New Spark'. Select your vertical video file from your phone or computer, write a brief title, and publish. Your video pitch immediately appears in the global and local 'Discover Reels' feed.

Question 5

How do direct WhatsApp lead routings work?

Accepted Answer

Seekdial routes customer leads directly to your WhatsApp messenger without middlemen or lead-brokering fees. When a customer clicks the 'WhatsApp' button on your profile or video reel, a direct WhatsApp chat window opens with a pre-filled query (e.g., 'Hello! I saw your business on Seekdial and would like to inquire...').

Question 6

Are there lead generation commissions or hidden fees?

Accepted Answer

No! Standard WhatsApp lead routing on Seekdial is completely free. We do not charge per lead or hide customer phone numbers behind paywalls. You retain full, direct ownership of your customer relationships.

Question 7

What are the Seekdial Premium and VIP subscription plans?

Accepted Answer

Seekdial offers optional growth subscriptions: Premium (₹499/mo) provides a Gold Verified Badge, custom visual profile themes, printable QR desk stands, and up to 12 video Sparks. VIP (₹999/mo) unlocks unlimited Sparks uploads, priority placement in search feeds, analytics insights, and 10-hour express verification.

Question 8

How do payments and subscription renewals work?

Accepted Answer

Payments are processed securely via encrypted payment gateways (Cashfree, Stripe, PayPal) with 256-bit SSL encryption. Subscriptions are billed transparently, and you can manage or cancel your subscription anytime directly from your dashboard.

Question 9

How do verified local job listings work on Seekdial?

Accepted Answer

Local business owners can post hiring notices for cooks, drivers, sales associates, technicians, office managers, and apprentices. Job seekers can browse vacancies by city and category and apply directly via WhatsApp to discuss terms with hiring managers.

Question 10

How do local coupon promo deals and offers work?

Accepted Answer

Merchants can launch promotional discount coupons on the '/offers' feed. Users can claim digital promo codes and present them via WhatsApp or in person at the store to enjoy exclusive neighborhood discounts.

Question 11

How does Seekdial maintain trust and fight fake listings?

Accepted Answer

Seekdial enforces strict Community Guidelines and Content Policies. Every listing undergoes automated and manual verification checks. Users can report duplicate, spammy, or inaccurate listings via 'Report Listing', and our compliance team resolves reports within 24 hours.

Question 12

Does Seekdial display advertisements and third-party promotions?

Accepted Answer

Seekdial partners with Google AdSense and accredited third-party networks to display contextually relevant advertisements on public directory pages. Premium subscribers enjoy ad-free listing profiles. See our Privacy Policy for details on cookies and ad settings.

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